Customer Service Through the Eyes of Our Customers
Is your customer service on point? Or do and your clients have a different idea of what that level of service should be? Customer service is simply another way of saying “business relationship”. When the buyer is unsatisfied, that relationship suffers. The professional may believe he is doing what is right but is it right by the customer?
Corporate trainer and professional speaker, Blaine Little will lead us through an interactive workshop designed to give our business and the care it delivers a check-up on this important facet of what we do. In it, Blaine will cover; the pitfalls that affect your bottom line, better communication skills, pillars of a good business relationship, whether the customer ALWAYS right, and so much more!